Order Cancellation: Orders form in-stock items and factory direct shipments cannot be canceled. Please do not ask us to do so. If you decide, after ordering, that you do not want the item(s) ordered, you can refuse delivery, and will receive a refund, minus freight and handling charges, and a 10% restocking fee (When Item(s) is received by our warehouse.
Pricing Policies: Configuration, pricing, and monthly listed payment information are estimated and presented for your convenience only. All pricing, shipping and monthly payment information is subject to change without notice. Final order specifications and amounts, including tax and shipping, will be communicated following receipt of your online order. JVR Systems Inc. will not be responsible for typographical or other errors or omissions regarding prices or other information. Products displayed are available to US customers who take delivery in the 50 United States. All sales are subject to JVR Systems Inc
.Term and Conditions of Sale
Defective and Warranty Policeis:Defective and factory sealed items can be returned for replacement, store credit, or refund within 30 days of the purchase date. As a rule, you cannot return opened, non-defective items. If you think your order has been lost in shipping and you want a refund, you must notify us within 30 days of the purchase date.
'Defective' means an item is non-functioning, incompatible, or doesn't function as described or advised by the manufacturer. 'Factory Sealed' means an item is in 100% resalable condition, with all manufacturer's seals intact. Purchase date is the day we shipped your order, noted on your receipt. You must obtain a Return Merchandise Authorization (RMA) number from us to process any return or replacement, within 30 days of the purchase date. You can obtain an RMA number online at JVR Systems.com, using the Returns Form link. You cannot return, replace, claim a lost shipment, or request an RMA number 31 days or more after the purchase
All Special order sale are final no return or exchange. You must contact the manufacturer for any type of service, or replacement of your product.
Returns and replacements are also subject to these terms: 1)Shipping and handling charges are not refundable. 2)You are responsible for all freight charges involved in returning and replacing items. 3)Certain items, including, but not limited to, all software & licensing, Special Order items, and items specifically noted with 'NO RETURNS', cannot be returned. 4)Non-defective returns and refused shipments are subject to a 5% restocking charge. 5)There are absolutely NO returns to us on defective Toshiba products, due to the policies of this manufacturer. You must contact them directly. 6)You must have the original manufacturer's packaging to return any item. If you return items in any other type of packaging, we will return them to you and charge you a $50 processing fee, plus shipping.
After the first 30 days, your product is covered under the manufacturer's warranty, if one is provided. You must contact the manufacturer for any type of service, or replacement of your product. We will be more than happy to assist you with any telephone numbers, website addresses, and email addresses we have on file for a manufacturer.
If you have questions before placing your order, please call us at 1-203-481-6250.